FAQ
Artist FAQ

1. Is there any joining fees with Creative Xchange?

No. There are no charges to join and create your profile.

2. Are there subscription fees or monthly charges?

There are no subscription or monthly charges on Creative Xchange we charge a service fees from venue and artists for transactions and other services.

3. How does the process work?

The venues find the artists they are looking for on Creative Xchange. They send a booking request to the artists and the artists respond with their availability and rates. If the venue agrees to that then they confirm the booking. The artists get to the venue and play the gig .

4. As an artist when do I get paid for the gigs?

An artist gets paid anywhere between 2-7 days after gig completion. Though it is nearly impossible, we realize that we don't control the cosmos(at least not yet). In the rare event that you have not received payment after 7 days please contact us at info@creativexchangeinc.com. We will get it resolved promptly.

5. What is my payout as an artist?

We charge anywhere 6 % of the booking amount as service charge. For higher cost bookings a discount on charges is possible.

6. Who rates me/us and how are ratings calculated?

Rating on your profile and video is an average rating of users and venues thus maintaining a high relevance of how your fans and venues for feel about your music and performance both online and offline.

7. Are there any entry criteria for Creative Xchange?

a. You need to be at least 18 years of age.
b. You need to have a complete profile with videos and bio. Though we seek to have an open platform we want to ensure that all of our users have a great experience. So we constantly review the profiles in the system. If you have an incomplete profile for a period of 30 days we will deactivate the profile. If you wish to return you can contact us and we will activate your profile given that you have enough material.

8. What are the cancellation terms?

When you cancel as an artist the venues gets notified that you have cancelled and gets refunded. If you cancel frequently as a musician your rating gets affected and it affects how you are promoted by the platform.

9. How do I get booked as an artist on Creative Xchange?

Creative Xchange is a platform, which makes finding artists easy for venues and event managers. The key to getting booked on Creative Xchange is also sharing your Creative Xchange profile on social network, which makes your profile visible to other artists, fans and venues.

10. Any special tips or recommendations on what a good profile should look like?

A good profile should have all the sections completed, good videos are key to a good profile as Creative Xchange is a platform for performers.

11. How do I become a featured artist on Creative Xchange?

Featured artists on Creative Xchange should have multiple successful events, have a good profile with high ratings and have good videos uploaded

Venue FAQ

1. How does the process work?

The venues find the artists they are looking for on Creative Xchange. They send a booking request to the artists and the artists respond with their availability and rates. If the venue agrees to that then they confirm the booking. The artists get to the venue and play the gig .

2. What is a super venue?

A venue which books artists more than once every week with creative exchange (or 52 gigs in a year) is considered a super venue. You’ll need to have booked at least 75 gigs before you can be considered as a super venue.

3. What are the service charges for a venue to book artists on Creative Xchange?

The venue gets charged between 6-9% as a service charge of finding and booking an artist.

4. What are the advantages of being a super venue?

- Free artists once
- Your CX agent to handle bookings on your behalf. Even though our base offering is simple enough to use and already saves a ton of time and pressure off of booking artists, we recognize that
- Priority on booking special touring artists who are popular in other parts of the country or the world.
- Be part of paid promotions by CX

5. What are the cancellation terms?

Cancelling an artist doesn’t happen frequently as an event is planned around the artist. When cancellation happens you will be notified via email you have used to register on the platform.

6. How do I book an artist?

Booking an artist is easy with Creative Xchange a) login with your id b) select the artist who you want to book by looking up for genre and location using search c) click on “Book Now” button and enter event details. You can also create an event and invite multiple artists and select the artist who responds and matches your budget.

7. What happens if an artist asks for more money at my venue?

Artists can quote different prices for the same venue, you can reject an artist when this happens stating the reason that “price is high”. When you book the artist next time, they will adjust their prices to play at your venue or may keep their prices at the same level as before. We understand that musicians have a career progression like other professionals and can quote more as time passes. On the flip side you will get a new selection of similar artists to choose from and would have contributed to an artists career by making them successful.